Hi there,
Thank you for your incredible support of BetterBrand, and for your patience as we worked hard behind the scenes to deliver a number of improvements, in order to come back Better than ever.
You'll see that we have removed some SKUs such as 'The Gluten Free Better Bagel', 'The Better Hawaiian Roll', and 'The Sesame' and 'The Pretzel' Better Bun varieties from our website. We will instead be announcing drops when we have the product in hand, in order to eliminate delays, and ensure our ability to immediately process and fulfill your orders. Please stay tuned for our upcoming announcements as we work to get these SKUs back into your hands as quickly as possible!
Regarding our in- store availability, BetterBrand will no longer be on the shelves of Whole Foods Market going forward, as the costs associated with the partnership were not sustainable for our business. This will allow us to the time, and focus to strengthen our service (and increase the excitement!) at www.eatbetter.com, while helping to ensure our ability to continue to bring you the Better products you know and love.
We couldn't be more excited to be back to our normal 3-5 day processing time frame, and to be getting your favorite Better products back into your routine as quickly as possible. For any additional questions, please don't hesitate to reach out to us at our helpdesk (which we are keeping at hello@eatbetter.com by popular demand 😊). We appreciate your patience as we work through your inquiries, and begin to get back to our regularly scheduled Better programming!
Thank you!
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