Consumer empathy is the key to building a winning product strategy, design, and marketing. To successfully create an offering that shifts behavior in the right direction, generates memorable engagement and promotes a profitable cycle, we must first understand the consumer journey.
In this free, two-hour livestream, you’ll learn about the basics of customer journey mapping, and how it fits into the broader field of UX Design. Then, you’ll get a chance to apply the fundamentals of customer journey mapping to a real-world scenario. All in real time, taught by an industry professional. |
