Hey there,
We wanted to let you in on a little secret: we really do read all your reviews. The good, the bad… and the ones that make us laugh out loud. (Yes, every new review pings straight into our Slack. Our heart rates spike a little every time we see one).
A few recent ones that stung just a bit:
- “Tried the cinnamon cereal. Not sweet enough – straight in the bin.”
- “Caramelised Biscuit? More like Cinnamon Explosion. Do not order if you dislike cinnamon.”
- “Ordered last week. Nothing turned up. Watch out.” (For the record: it showed up the next day - thanks to Evri for the delays…)
We love the honesty, even when it hurts, because it helps us improve. And don’t worry, these are the rare exceptions. The vast majority of you are much more positive (our 4500+ reviews and 4.7★ rating on Trustpilot proves we must be doing something right). Read Trustpilot reviews here.
So if you haven’t tried us yet or you’re ready to stock up again, now’s the perfect time to see why so many people keep coming back for more.
All the best,
Hugh & Hywel
Co-founders, ELEAT
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