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Game titles, number, features, and availability vary over time, by region and platform. See the current game library. Learn more about supported regions.
Games may offer in-game purchases. See specific game terms and conditions for details.
¹Offer valid with purchases of qualifying new Xbox Series X or S consoles after trade in of qualifying Xbox, PlayStation and Nintendo consoles made between July 1st, 2025 and December 31st, 2025, where the customer submits the online trade-in claim for their used device between July 1st, 2025 and December 31st, 2025 (the “Promotion Period”), while supplies last. Available only in Microsoft Store online in the United States (including Puerto Rico). Excludes refurbished devices. To be eligible for trade in, (i) you must own the qualifying device, (ii) device must power on, battery must hold charge and not be required to be plugged in to operate, and device must be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, and include original chargers/accessories and hard drive, and (iii) device cannot be password protected, must not have any modification(s) or have device warranty seal broken. To receive trade in value, you must purchase a Xbox Series X or S console and complete the online trade-in claim during the Promotion Period. Customer will receive a minimum of $60, up to $400, depending on device type and condition after inspection by Teladvance. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements within 15 days of completing the online trade-in process. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per new purchase of Xbox console per customer.
This offer is operated by Teladvance, LLC and is not sponsored by Microsoft. Any appraised value will be determined at trade in and provided by Teladvance, LLC. All trade-ins and reimbursements are subject to Teladvance, LLC and sole discretion and approval.
²Windows 10/11: Requires Bluetooth, compatible USB-C® cable, or Xbox Wireless adapter. Each sold separately. Android, iOS, & Bluetooth: Select devices and versions. Some functionality not supported. Software download may be required via Windows PC or console. See here for more details. Use with controller compatible games.
³Windows 10/11: Requires Bluetooth, compatible USB-C® cable, or Xbox Wireless adapter. Each sold separately. Android, iOS, & Bluetooth: Select devices and versions. Some functionality not supported. Software download may be required via Windows PC or console. See here for more details. Use with controller compatible games. Battery life varies significantly with headsets, additional accessories, usage, and other factors. Testing conducted by Microsoft using standard AA batteries in preproduction units. Button mapping available via Xbox Accessories app for Xbox Series X|S, Xbox One, and Windows 10/11; app for Windows PC requires compatible USB-C cable (sold separately).
⁴Xbox Cloud Gaming requires Game Pass subscription and supported device (both sold separately). Cloud playable games not included with Game Pass are sold separately, and may be made available with Game Pass in the future. Game catalog varies. Stream on supported devices and Smart TVs with the Xbox app. Select regions and devices. See cloud gaming catalog.
⁵Requires Game Pass Ultimate. Availability subject to change. Terms apply.
⁶Holiday extended return policy available with eligible physical products purchased between October 1, 2025 - December 2, 2025 from Microsoft Store online and Microsoft Experience Centers in select markets. Holiday purchases made during that window can be returned through January 31, 2026. For purchases made outside the window of October 1, 2025 – December 2, 2025, returns are available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes ROG Xbox Ally X, ROG Xbox Ally, Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
⁷Microsoft Store Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer products purchased from Microsoft Store online and Microsoft Experience centers in select markets between October 1, 2025 – December 2, 2025. Holiday purchase price adjustment may be requested until January 31, 2026. Purchases made outside the window of October 1, 2025 – December 2, 2025: Price adjustment available on purchases of qualifying physical consumer products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received.
Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes ROG Xbox Ally, ROG Xbox Ally X, Surface for Business devices and accessories, and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply.
Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Protection for full terms and full list of eligible retailers.
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