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Introducing Our Screen Repair Program
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We're excited to officially announce our Light Phone screen repair program. It's been something we have been testing for many months. The reality is that if we were relying on our factory for phone repairs, it would usually cost more than just replacing it due to our scale. It would also involve a long turnaround time. We're really happy with the results so far and our ability to offer this service in a timely manner from our Brooklyn studio.
Our goal is to extend the life of your Light Phone as long as possible. It's something we've always supported with our ongoing free software updates, general philosophy against planned obsolescence, and our history of not upselling new models each year. We're quite proud that we have some users with 4 year old Light Phones!
The Screen Repair Program Details:
$100 (includes shipping both ways for U.S.)
-Up to 5 Day Turnaround Time + Shipping
-We prioritize using recycled components
-We repair locally in our studio in Brooklyn NY
It may take up to 5 business days from when we receive your phone for us to complete the repair (not including shipping). We strive to get it back as quickly as we can, and we'll be in touch throughout the process. If for some reason we suspect it may take longer, we'll let you know ahead of time. For international users, we will need to calculate the shipping costs, so please email us. We'd be happy to answer any questions you have!
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