Instant insights,
infinite possibilities |
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Understanding customers is vital to good product development. But for too long, it’s been harder than it should be. Slow, siloed, frustrating—getting the insights to fuel your next big thing was in need of a new way. Today, the new way is here. Welcome to Dovetail 3.0, where deep customer understanding is faster, easier, and more accessible than ever before. Check out our launch keynote to get the full lowdown. Over the next few days we’ll share more about Dovetail 3.0’s three new products—Channels, Ask Dovetail, and Recruit.
First, watch our launch keynote with CEO and Co-founder Benjamin Humphrey along with special guests from the Dovetail team. |
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Join our Dovetail 3.0 webinar |
Want to learn how Dovetail 3.0 can help your team take their insights to the next level? Join Dovetail product experts Alissa Lydon and Cheri March on November 7 at 11 AM, PST. We’ll do a deep dive on our new Dovetail 3.0 products and features and answer any questions you and your team have. Hope to see you there! |
Welcome to future of customer insights |
There are three new products to tell you all about. First, let’s look at the major Dovetail 3.0 updates we’ve made to the core product you know and love. |
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Fully automated analysis: instant insights without lifting a finger |
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Dovetail 3.0 automatically transcribes, summarizes, and highlights key moments. Our powerful AI is smart enough to add tags—using the tags you already have, suggesting new ones, and even capturing higher-level themes into actionable insights. |
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Calendar sync: insights from every customer interaction |
Simply connect your Google or Outlook Calendar and call recordings are automatically pulled into Dovetail from Zoom, with Meet and Teams coming soon. Calendar sync is great for capturing insights in sales calls with prospects, product discovery calls, or renewal conversations. |
Survey analysis: instant insights from open-ended answers |
Dovetail 3.0 analyzes survey responses for you, magically creating an insight with a summary of all responses in seconds, visualizing themes with charts, and allowing you to add context to share with stakeholders. Importantly, this data contributes to your insights hub, ensuring you and your team can benefit from what you learn in surveys well into the future. |
Redesigned interface: your insights hub all glowed up |
Finally—Dovetail 3.0 comes with refreshed colors, components, page layouts, and simplified navigation for an intuitive experience that everyone can quickly learn. Our new interface should feel familiar, borrowing from popular consumer tech products like Instagram and Youtube. Our new navigation will be in Beta for the next few weeks. You can enable to now and give us your feedback! |
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Dovetail 3.0 is available for everyone now. Get access to all the latest products and features by logging on, clicking your profile menu, and sliding the enable 3.0 toggle. |
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Dovetail. Improving the quality of every thing. |
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