Hi ,
This is Karina from Soft Services’ Product Development team. I’m reaching out to update you about Carea Cream.
For those of you who have been with Soft Services from the very start—I’m talking way back, when the brand first launched in May 2021—you may remember Carea Cream being a more solid, classic lotion texture (versus the current fluid, milky formula). Well, in a little less than 2 weeks, Carea Cream will be going back to its roots. You can expect the same concentration of hero ingredients currently used, now in a plush but spreadable, non-runny lotion texture.
I’ll be sharing the behind-the-scenes lore on why these changes happened and a visual comparison of the 2 formulas side by side—more to come soon! I’ve been using the new version for several months now, and to me, this is the best version of Carea Cream yet! I’m SO EXCITED for its release and hope you’re open to trying it once it’s available. ☁️🤭
The new formula will go live on softservices.com starting Monday 11/24. The transition at Sephora will be gradual as inventory is replaced across sephora.com and stores throughout early next year, but we’ll share more info how you can tell the 2 versions apart.
In the meantime, if you would like to stock up on the current formula, you can use code ########## for 50% off on softservices.com through Sunday night, 11/23. To redeem, add your desired quantity of Carea Cream to cart and enter this code at checkout.
Please note: the shelf life of our products is 2 years unopened, and for Carea Cream specifically, we recommend using up opened bottles within 6 months.
Chat more soon,
Karina
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